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Terms and Conditions

Expetvietnam Terms of Use

The Services are currently run by English people in Hanoi, also referred to below as “Expatvietnam”, “we”, “our” or “us”. The Services will start to operate on May 10, 2019, by Expatvietnam.


Welcome to Thanks for spending your time stopping by our site. Terms of Use, Privacy Policy, Mobile Devices Terms and all policies published on our site set out the conditions on which we offer you the access and use of our site, services, applications and tools (the “Services”). You can find an overview of our policies here. These Terms of Use consists of all policies: the Mobile Devices Terms, and the Privacy Policy. You have to agree to comply with our complete Terms of Use when getting access to or using our Services. The Terms of Use set out below take effect from 10 May 2019.

Your Account

To access and use the Services, you may need to register with us and create an account with your email address and a strong password (referred to as “Account”). The email address you register with will be your email address. You are solely responsible for maintaining the confidentiality of your password, as well as for all activities that take place under your Account.

You may connect to the Services through a third-party service (e.g., Facebook or Google+). We should be given permission to access, store, and use your necessary information from that service – as stated in our Privacy Policy. If you believe your Account has been compromised or misused, contact us right away at Expatvietnam Customer Support.

Using Expatvietnam

To use the Services, you must be over 18 years old. You must agree that you will only publish goods or services in Vietnam in the appropriate category or area. Additionally, these are the following bad things that you are not allowed to do:

  • break any laws or the Policies;
  • post any threatening, abusive, defamatory, obscene or indecent material;
  • distribute false or misleading opinions;
  • infringe any third-party rights;
  • spread or send communications that contain spam, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may cause harm to Expatvietnam, including the Services, interests, or property of Expatvietnam users;
  • impose a disproportionately large load on our infrastructure or interfere with the proper working conditions of the Services;
  • copy, modify, or share any person’s content without their consent;
  • use any robot spider, scraper or other automated means to get access  to the Services and collect content for personal purpose without our expressed permission;
  • gather information about others (including email addresses) without asking for their consent
  • bypass measures used to prevent or restrict access to the Services.

Abusing Expatvietnam Services

The Expatvietnam community has been collaborating to keep the Services working properly, as well as the community safe. Please report any problems, offensive content, and breach of policy to us through the reporting system. You must take sole responsibility for all information provided to Expatvietnam and any consequences that may result from your posts. We can at our discretion refuse, delete or take down content that we consider inappropriate or breaching these Terms of Use. We also can at our discretion restrict a user’s usage of the Services either temporarily or permanently, or refuse a user’s registration. We may issue warnings, limit or close our Services, remove hosted content and go through the technical and legal process to keep users off the Services, without restricting other remedies. This is in case we see that they are creating problems or acting inappropriately with the letter and spirit of our policies. Nonetheless, whether we take any of these steps, we don’t take any liability for monitoring the Services, for unauthorized, unlawful content on the Services, for use of the Services by users. You also must accept that Expatvietnam is not required to examine any data or content that is submitted to or available on the Services.

Global Marketplace

Your ad is possibly being represented on other sites in the worldwide – eBay community  due to several Service’s features, for example on eBay or our international approved sites. Using the Services means you have fully agreed that your ads can be seen on these sites. There are no difference between the term on this site with the terms on the other. However, you may be objective with additional laws or other restrictions in countries where your ads are presented. Once you decide to publicize your ad on another website, you are consider responsible for making sure that it will not violate any of our other site policies. In the worst scenario, if your ad is flagged on these sites, we will actively remove it in believe that it causes issues or violate any mentioned law or policy.

Fees and Services

The Services is normally free-of-charge. In some cases when you use certain features or Services, you will be asked to pay a fee. If this occurs, you can firstly review and agree with that charge before purchasing it. In other cases, when you pause your ad at any stage, the applied features, however, will not be paused. The fees we charge are in Vietnamese Dollars and from time to time, we do alter them. Any moderation about the fees will be publicized on our site and by doing this, you will be notified whenever the changes happen. Sometimes, we may also temporarily change the fees for the purpose of testing, promoting events or new features. This changes only have effect once the price-change-notification is posted on the site. If purchased, you cannot reclaim the fees and you are responsible of paying before the deadline. If you don’t, your ability to continue using the Services is therefore limited. If you payment is unsuccessful or your account is past due, we may collect in-debt-fee by collection mechanisms which including third-party debt collection services. Vietnamese taxes will be applied if possible. You agree to provide us with precise information for us to comply with our obligations under applicable law. Collecting and remitting applicable taxes occurs from the salwe of your products or services on Expetvietnam’s Services are your sole responsibility.


For general posting rules, you may want to take a look from here.

The site’s Services include content from us, you and other users. Expatvietnam is under the copyright laws and worldwide treaties. All the content presented on the site is treated as a collective work and/or complication, pursuant to copyright laws and international conventions. You are obligated to not copying, distributing the Services or altering the content from the Services as well as our trademarks or copyrights with no sign of our consent. You cannot disassemble or decompile, trouble the engineer and attempt to get any source code written in the Services. Any act of reproducing, copying, selling or reselling (if not your own content) that may exploit the Services is forbidden. Once you inform us with the content, including photos, you have given us and shown the right to give us, a non-exclusive, international, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to perform any and all copyright, publicity, trademarks, design, database and intellectual property rights to the specific content, on any form of media known or to be known, including third-party sites and applications. All your moral rights will be excluded in the content to the fullest permitted by law. When in doubt of any sign of violation these terms or other party’s right, we have the full power to remove your content.

Reporting Intellectual Property Infringements (Verified Rights Owners – VeRO)

You are forbidden of posting any content that harm the rights of third parties, which includes but not limited to, violating intellectual property content, for example copyright and trademark (usually happens when offering counterfeit products for sale). Once suspect, we certainly are able to remove this content. If you strongly believe that any content posted on the Services violates your copyright, trademark or intellectual property rights, please immediately contact us on the Contact section. If reports are received, we will proceed the case under the DMCA law.

Third party services on Expatvietnam

Paypal can be used for several financial transactions on our Services. Once linked with your Paypal account, during the time being on our Services, Paypal can be taken in use for goods and services supplied by buyers or sellers.  Please acknowledge and agree that by connecting any third party service through our site (Paypal as an example), you are solely responsible for the terms and policies provided bu the third party and any loss, claims or damages occurring from that third party is out of our liability.
In case you link with your Paypal account, you agree to chooser Expatvietnam as your limited agent to:
a. Inform Paypal your personal information such as your name, address, payment amount, item details, item category, and all other information required to process payments to or from your PayPal account; and
b. Receive confirmation about your payment and decline notices form Paypal in respect of your transactions.
Once agree to link with your Paypal account, we are acknowledged as a limited agent who responsible for mentioned activities. The action of being your agent to undertake these activities is discontinued immediately upon your Account being unlinked to your PayPal account.
Your personal financial details cannot be access via our Services or your Paypal. Under no circumstances are Expatvietnam profitted by the transaction through your Paypal. Funds are directly transferred from buyer’s to seller’s Paypal account after being charged by any fee from Paypal. PayPal’s terms and conditions are applied once you access PayPal’s services from our Services, and you are bond to agree to PayPal’s terms and conditions when using the PayPal’s services. You acknowledge and agree that, to the extent permitted by law, we are not in responsible for any loss or damage reasoned from your use of the PayPal method, unless such loss or damage was as a direct consequence of Expetvietnam’s mistake, in which case our liability is limited in accordance with clause 11.

Legal and Financial Advice

You hold the right to get legal and financial advice from professional or suitable advisers who take in to consider your personal objectives as well as financial status and needs pior to purchasing or selling a product through our Services.

Limitation of Liability

Of all mentioned Terms of Use (including this clause 11), none excludes, forbids or alters any rights or statutory guarantees that you may be protected by applicable laws that cannot be excluded, forbid or altered, including any such rights or statutory guarantees under the Vietnamese Consumer Law. Under cases where these Terms of Use are seen to have excluded, forbid or altered such rights or statutory guarantees, those rights and/or statutory guarantees abound to the extend of instability.
The Services provided are stated in “as is” or “as available”. You agree to exclude us from taking responsibility of other’s content or doing. Since mostly the content shown on the sites belongs to different users, we do not ensure you about the accuracy of other’s postings and communications or the quality, safety, or legality of what is being sold. We can not surely grant fully continuous and secure access to our Services. Although we will undisputedly try to maintain the service, and to the extent permitted by law, we do not hand out any warranties or make any promises (in any form) the thoroughly of the service and that this service is error-free. Notifications as mentioned above may not occur in real time as it depends on delays beyond our control, including with out limitation, delay or latency due to the physical distance and the wireless connection used during the procedure. To the extend where it is permitted by law, we do not responsible for representing any unlawful, threatening, abusive, defamatory, obscene or immoral information, or material of any kind by a user of the Service which violates your rights, including without limitation any transmissions constituting or encouraging conduct that would contribute to a criminal offense, reason for civil liability or otherwise violate any applicable law. To the extent permitted by law, and without limiting any rights that you have under the Vietnamese Consumer Law, Expetvietnam’s responsible for any violation by Expetvietnam to comply with any statutory guarantee under the Vietnamese Consumer Law is limited to Expetvietnam providing the Services again or compensating you the cost of having the Services applied again.
Expetvietnam excludes you form bearing any liability for any loss or damage suffered reasoned by Expetvietnam failing to comply with an applicable statutory guarantee under the Vietnamese Consumer Law if you suffering such loss or damage was not conveniently foreseeable and was not Expetvietnam who directly cause it.


In case of any claim arises from any third party and any amounts payable to them whether is in settlement or as may otherwise be rewarded, and appropriate legal cost incurred by any of the Indemnified Parties, occurring from or relating to your act of using the Services, any violation you cause under any applicable law or regulation, you will indemnify and protect Expetvietnam and our affiliates and our and their respective officers, directors, agents and workers (each an “Indemnified Party”). We hold the right to assume the exclusive protection and control of any matter related to indemnification by you, but by doing so, your indemnity obligations will not be excluded.

Send questions, comments or complaints to Expatvietnam Contact Page.